About us

Easy Read Version

Essex Cares was set up by Essex County Council in 2009 and was the first Local Authority Trading Company to offer social care services in the country

We specialise in delivering support to adults across Essex. This could involve installing grab rails to help them get in and out of the house, helping them get back on their feet after a spell in hospital, or supporting someone with a learning disability to improve their job prospects and independence.

We welcome opportunities to form strategic partnerships and alliances with health, commercial and third sector agencies where there is a creative synergy in developing new service delivery models.

Promoting independence

We deliver our services to our customers through our values which underpin everything we do:-

• Adaptable and Progressive.
• Supportive and Encouraging.
• Pride in what we do.
• Integrity.
• Responsiveness.
• Empathy and compassion.

Mission Statement

Essex Cares offers high quality responsive services. We do this by upholding the highest standards in social care, and by delivering innovative services and the latest technologies which support and enable our customers to improve and enhance their lives.

Essex Cares’ workforce

We know that a well trained, flexible and motivated workforce is vital to achieving our ambitions and so we are investing in our staff to ensure that you receive the best possible care and support to help with independent living in Chelmsford, Colchester and all over the whole of Essex.

Our Vision

Every Service User can expect to be treated courteously, with respect, with dignity, and responded to in a timely manner.

Every Service User that receives our support will be provided with agreed and identified outcomes.

Every Service User will be listened and communicated with in a way which is clear and understandable.

Every Service User will be provided with clear, accurate and accessible information about the services they receive.

Every Service User can expect their quality of life to improve to some degree as a result of receiving support from Essex Cares.

To find our more about the services we offer, please view our Essex Cares Overview video.